Privacy Policy
With this Privacy Policy, 759 Studio d.o.o. Beograd-Palilula (hereinafter: "759 Studio") informs you about the method of processing your personal data (hereinafter: "Data") and about your rights and options regarding data protection:
1. Identity of the person responsible for Data processing - Data Controller
759 Studio d.o.o. Beograd-Palilula
Adresa: Draže Pavlovića 27, 11000 Beograd, Srbija
MB: 21801984
PIB: 113101716
Emeil: info@759studio.rs
2. Data we collect and process
2.1. Personal data:
eg: first and last name, email, product delivery address, phone number
2.2. Information about your purchases:
eg: date of purchase, product subject to purchase, previous purchases
2.3. Information about your payment method:
eg: bank details, which payment card you use
2.4. Payment data security:
Payment card data is processed exclusively through secure third-party payment systems (eg Raiffeisen e-commerce gateway). 759 Studio does not collect or store payment card data, but uses authorized payment processors in accordance with PCI DSS standards.
3. Purpose of data collection and processing
We process your Data in accordance with the current Data Protection Act for special purposes and for a specific period. Some of the most important purposes are:
3.1. Shopping Pomalo products:
The data you provide to us when purchasing our products is processed for the purpose of fulfilling our contractual obligations to you, including product delivery.
3.2. Pomalo Newsletter:
759 Studio processes Data for direct marketing purposes. We will send you a newsletter via email to inform you about offers, services and events.
3.3. Pomalo Customer Service:
When you contact our customer service, we process your Data in order to resolve your requests or provide answers to your questions.
3.4. Pomalo Chat:
Data submitted via Pomalo chat will be processed in order to act on your request or answer your question.
3.5. 759 Studio congratulations and discounts:
With your consent, 759 Studio may process your Data for the purposes of sending holiday greetings and discount notifications.
3.6. Product ratings and reviews:
It is our wish that users freely give their opinion about the products. Your ratings, reviews, photos and videos may be published with your name on the Pomalo website, Newsletter or social networks.
3.7. Complaints:
We use the data collected during complaints exclusively for the purpose of solving and responding to your complaints.
4. Legal basis for collecting and processing Data
The legal basis includes:
4.1. Consent:
If you have given us your consent to process your data, the processing will be carried out only in accordance with the purpose for which consent was given.
4.2. Business relationship:
Processing is necessary for the fulfillment of contractual obligations, such as product delivery
4.3. Compliance with legal obligations:
Processing that is necessary in order to comply with legal obligations.
4.4. Legitimate interests:
Processing that is necessary to pursue the legitimate interests of 759 Studio or a third party.
5. Persons who receive your Data
Employees of 759 Studio will receive your Data only for the purposes specified in this Privacy Policy. 759 The Studio may submit Data to competent authorities or third parties in accordance with the applicable regulations of the Republic of Serbia.
6. Obligation to provide Data
In order for 759 Studio to provide you with a service, it is necessary that you provide us with certain Data. Without this Data, we will not be able to provide our services.
7. Cookies
When you visit our website, cookies or other technologies may be stored on your device. We use this information to optimize the display of the website according to your wishes. You can deactivate cookies in your browser, but this may lead to functional limitations of the website.
8. Revocation of consent to data processing
You can revoke your consent to the processing of your personal data at any time by sending an email. After that, 759 Studio will not process your data based on consent, but this will not affect the legality of the previously performed processing.
9. Rights of persons in connection with the processing of Data
Persons whose Data are processed have rights that include, but are not limited to:
• The right to information about processing and the purpose of processing;
• The right to inspect and copy the Data;
• The right to correct, supplement, update or delete Data;
• The right to data portability;
• The right to file a complaint against the processing of Data;
• The right to information about the source of personal data.
10. Unauthorized Data Processing
759 Studio will not process Data if:
• Processing is not based on consent or legal authorization;
• The processing is carried out for a purpose different from that for which it was determined;
• The purpose of the processing is not clearly defined or has been achieved;
• The method of processing is illegal;
• The data is not needed or is unsuitable for achieving the purpose.
11. Rights in case of unauthorized processing
If you believe that 759 Studio is processing your data illegally, please contact us so that we can react as soon as possible. You also have the right to file a complaint with the Commissioner for Information of Public Importance and Personal Data Protection (www.poverenik.rs) regarding the processing of your data by 759 Studio.
12. Data retention period
759 Studio stores your personal data only as long as there is a legal obligation to do so or we need them to fulfill or defend legal claims, that is, as long as you have valid consent. The operator will not store your data longer than is necessary and legal, but will process them exclusively for the purposes for which they were collected.
13. Data security
759 Studio will take all necessary technical, personnel and organizational measures to protect your personal data from misuse, destruction, loss, unauthorized changes or access. All personal data will be treated as confidential information and 759 Studio will take appropriate measures to protect it in accordance with regulations.
14. Privacy Policy Changes
We reserve the right to update or modify this Privacy Policy at any time without notice. Please review the Privacy Policy periodically, especially before providing any personal information. If you do not request the deletion of your data after the amendment of the Privacy Policy, it will be considered that you accept the new terms of the revised Policy.
15. Automated data processing and profiling
759 Studio does not perform automated data processing or profiling.
16. Contact for questions regarding the processing of personal data
If you have any requests or concerns regarding the processing of your data, please feel free to contact us via email: info@759studio.rs
17. Children's data protection
Our services are not intended for children under the age of 15. We do not knowingly collect information about children without parental/guardian consent. If we find out that we have processed such data, we will delete it immediately upon learning.