Question 1

What material is Sequi made of?

Accepted Answer

Sequi is made from carefully selected, high-quality FSC™ certified wood, which means it comes from responsible and sustainable sources. The surface is treated with natural oils that emphasize the warmth of the wood, and at the same time are completely safe for children. Every detail is designed to last for years and bring a natural, healthy ambiance to your home.

Question 2

Are the products tested?

Accepted Answer

Yes, Sequi has been tested and meets international safety standards.

Question 3

How is Sequi used?

Accepted Answer

Sequi functions as a modular furniture system. One set of elements can be combined and arranged in different ways, thus obtaining different functions:
 • cradle (0–6 months),
 • changing table,
 • crib (6 months - 3 years),
 • bed (up to 10 years)
 • desk,
 • armchairs and two-seater.
Transformations are achieved by adding or removing modules, without the need for special tools. The system is designed so that all parts are used at each stage, with no excess for disposal.

Question 4

How can I buy Sequi?

Accepted Answer

You can buy Sequi as you wish, that is, Sequi is a completely modular system , and the purchase is made by boxes (A, B, C...) . Each box contains specific parts and functions.
You have the following options:
1. If you choose one of the offered configurations (eg. The cradle with dots consists of boxes A,I,B,Hx2,M), we send you all the necessary boxes for that configuration - ready to use immediately.
2. You can combine the boxes yourself and create the variant that best suits your child and the space.

You don't have to go in order. The system is designed to enable both linear shopping (stage by stage – from the cradle to two-seaters and armchairs), but also non-linear shopping (you can immediately choose the configuration that suits you, without previous stages).
This means that you can start with a basic set and build on it later, or immediately choose a complete combination that suits your space and your child. In both cases, all modules fit together and form a unique system.

Question 5

Do I have to buy the entire Sequi mattress right away?

Accepted Answer

You don't have to. Sequi is designed to grow with your child, the same goes for the mattress. You can start with the basic module for the first months, and later easily add additional parts and expand it as the child grows. That way, you don't buy everything at once, but gradually adapt the mattress to your child's needs and always have a perfectly fitted and comfortable sleeping surface.

Question 6

How can I order a product?

Accepted Answer

You can easily place an order directly through our website. Just select the desired products, add to the basket and enjoy safe and fast shopping from the comfort of your home.

Question 7

What payment methods do you accept?

Accepted Answer

Payment can be made by payment to the account, as well as cash on delivery at the time of collection.

Question 8

Can I return the product if I am not satisfied?

Accepted Answer

Yes, you are entitled to a refund within 14 days of receiving the product, provided that the product is unused and in its original packaging.

Question 9

Does Sequi have a warranty?

Accepted Answer

Yes, Sequi has a 2 year warranty.

Question 10

How can I contact you if I need help?

Accepted Answer

Our customer support team is here to help. Feel free to contact us: Email: support@pomalobaby.com

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